Frequently Asked Questions

I am having trouble purchasing tickets online. Who can help?

Please contact Online Ticketing Technical Support: 407.956.3527

How do I get there and park?

Seattle Monorail

The Monorail is a convenient way to get to Chihuly Garden and Glass from downtown. Just hop on at Westlake Station and you’ll be dropped off at the exhibition in a few minutes.

Parking Lots

Mercer Garage: Third Ave N & Roy St

First Ave N Garage: between John and Thomas St

Fifth Ave N Garage: Fifth Ave N & Republican St

Valet Parking

Valet parking is available at the base of the Space Needle.

Are there any age restrictions to visit the exhibition?

Chihuly Garden and Glass is a destination for families and guests of all ages. That said, due to the nature of the exhibition, we ask that those under the age of 14 be accompanied by an adult.

May I take photographs in the exhibition?

Still photography and video is allowed from a handheld device. Photography of objects in the exhibition is permitted for personal, non-distributional, non-commercial use. Flashes, tripods monopods or video cameras in the galleries are prohibited. No photographs or videotapes may be reproduced, published, distributed, sold, transferred or otherwise commercially exploited.

May I use baby strollers in the exhibition?

Umbrella strollers are permitted in all galleries, large strollers are not. Please do bring your own stroller.

Are pets allowed in the Exhibition?

No animals are permitted into the exhibition with the exception of service dogs.  

Is there a place to check coats and bags?

Yes, the exhibition has a limited free coat check located at all entrances. All parcels, umbrellas and bags larger than 11" x 15" must be checked, including backpack-style child carriers. Bags in excess of 11"x15" containing needed medical equipment or for nursing or baby care are permitted in the Exhibition. Laptop computers, cameras or other items of significant value cannot be checked. Chihuly Garden and Glass is not responsible for lost or stolen items.

May I use my cell phone?

Speaking on cell and speaker-enabled phones is not permitted in the galleries. Cell phone conversations are limited to the Gardens and we ask that you be considerate of the people around you. Visitors are encouraged to listen to the enhanced tour found on the exhibition website, Chihulygardenandglass.com on their personal mobile device with ear buds, which will be made available as needed (compatibility is not guaranteed).

Is there a place to sit down in the exhibition?

Benches are available in a number of exhibition galleries, including the Sealife, Mille Fiori and Chandelier Rooms. The Theater also has visitor seating to watch short videos about the exhibition and the artist.

What are the guidelines for proper behavior for my group during gallery activities?

To ensure that all exhibition visitors enjoy their visit, we ask that you adhere to the following:

  • Considerate behavior is expected of all visitors.
  • Please remain at least 12 inches away from any unprotected artwork.
  • Comply with the directions of the gallery security.
  • Notify security in the event of an emergency.
  • Any group or individual whose behavior is disruptive will be asked to leave.
  • An aisle for public passage in the galleries must be maintained at a minimum width of 36 inches (wheelchair width).
  • Food and drinks, including water bottles, are prohibited in galleries.

Where can I eat at the exhibition?

The Collections Café is open to the general public and is located at Chihuly Garden and Glass. Online reservations are recommended. 

How long will it take to tour the exhibition?

The amount of time you spend in the galleries depends upon you, as the visit is self-paced, however the average amount of time most visitors spend viewing the artwork in the Exhibition Hall, Garden and Glasshouse is 1-2 hours.

If I purchase the Package Admission, how long will it take to visit both locations?

Chihuly Garden and Glass is located at the base of the Space Needle on the grounds of the Seattle Center, so it is only a short walk to get from one site to the other. Expect to spend between 2-3 hours to visit both sites at a comfortable pace. If you plan on eating at the Collections Café or shopping at The Bookstore, additional time may be needed.

How do I schedule a school or group tour?

Chihuly Garden and Glass offers both guided and self-guided tours for adults and college age students, as well as programs tailored for youth and school group visits. Learn more about group tours, contact: groups@chihulygardenandglass.com

Can I have an informal wedding ceremony at Chihuly Garden and Glass if we purchase admission for ourselves and guests?

Informal wedding ceremonies are not allowed to take place at Chihuly Garden and Glass, regardless of group size or duration of ceremony, etc. For those looking to book private space for a wedding, contact: events@chihulygardenandglass.com.

I'm a member of the media – can I ask you a few questions about Dale Chihuly and the exhibition?

Press inquiries should be directed to PR manager, pr@chihulygardenandglass.com.

I work with this great arts organization. You should partner with them.

We’re constantly looking at new partnership opportunities. Send us a note at info@chihulygardenandglass.com and we’ll take a look.

How long will the exhibition run?

This is a long-term exhibition, defined in years, not months. With lease renewals Chihuly Garden and Glass can run for 30 years.

Will the art rotate?

While we don’t have immediate plans for this now, it is possible.

Was all of the art created especially for this exhibition?

The exhibition includes a mix of new and previously exhibited artworks. Chihuly had the opportunity not only to choose where to install the artworks but also design the galleries, so the context for this exhibition is unique. As his installations interact with light and space in a way unlike paintings or sculpture, visitors who may have seen some of these pieces before will have a new experience.

Will there be events and activities at the Exhibition?

We do plan to offer programming relating to local artists and arts organizations. Details for activities at the exhibition will be available on our website.

Where else can I see Chihuly’s work?

Learn more about Dale Chihuly and his work in the Puget Sound and his exhibitions.

I’m interested in purchasing a piece of Chihuly’s work. Who do I contact?

Please contact The Bookstore at 206.753.4931 | bookstore@chihulygardenandglass.com

How do I apply for a job?

Click HERE to review and apply for current openings.

Still have questions? Contact us at info@chihulygardenandglass.com

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